Tampa Bay
Highland Cleaners & Laundry
14.07
14.07
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The overall experience at Highland Cleaners & Laundry is decent. The business has received several positive reviews, with customers praising the quality of their work, the friendly and accommodating staff, and the reasonable prices. Many reviewers have mentioned that the staff goes above and beyond to ensure that their clothes are clean and pressed to perfection. However, there are some issues with the quality of the work. A few reviewers have mentioned that their clothes were not properly cleaned or were damaged during the cleaning process. Some reviewers have also mentioned that the staff can be rude and dismissive, which is a major concern. The business seems to be wheelchair accessible, with a parking lot and entrance that are suitable for people with disabilities. The business also accepts debit and credit cards, which is convenient for customers.The business has a limited schedule, with no services offered on Thursdays, Fridays, Saturdays, and Sundays. This may be a concern for customers who need their clothes cleaned on weekends.One of the major issues with this business is the inconsistent quality of the work and the rudeness of the staff. Despite the positive reviews, there are too many complaints about the staff's behavior to ignore. The business needs to work on improving the quality of their work and providing better customer service. The business could improve by providing more regular hours, including evenings and weekends, to accommodate customers' needs. They could also invest in training their staff to provide better customer service and to handle complaints more effectively.
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