This dental care location in Lakeland City seems to have its strengths and weaknesses. The staff is generally friendly and welcoming, with some employees standing out for their exceptional care and professionalism, such as Melissa, Alexis, and Dr. Sheikhan. The office itself is clean, decorated nicely, and free of the typical hospital smell.Several patients have reported having good experiences, feeling comfortable and at ease during their visits. They praise the staff's kindness, patience, and attentiveness, which helps alleviate anxiety about dental visits. Some patients have also appreciated the office's accommodating scheduling and flexibility.However, there are some issues that should be addressed. Some patients have reported having multiple dentists during their visits, which can be unsettling. Additionally, there have been instances where patients were recommended unnecessary treatments, potentially driven by profit rather than genuine concern for their oral health.It's also worth noting that the office's handling of insurance and billing has been inconsistent. A patient was placed into a collection agency for a $50 balance, and another patient reported being told they no longer accepted their insurance after the appointment.The office's website and online presence seem to be well-maintained, and the phone number is easily accessible. However, there have been some concerns about the office's communication style, with one patient feeling unempathetic and dismissive when explaining their situation.Overall, this location seems to have potential but could benefit from improvements in communication, consistency, and transparency regarding insurance and billing.