High Energy Repair is a well-established business with a long history of providing electronics repair services. The company has a good reputation among customers, with many praising the quality of work and the expertise of the technicians. The owner, Curtis, is often commended for his friendly and helpful attitude. However, there are some issues with communication and follow-up, which have led to frustration for a few customers. One of the major concerns is the delay in repairs, with some customers waiting for months to get their equipment back. This can be due to various factors, including the complexity of the repair, the availability of parts, or the workload of the technicians. Despite this, the company has a strong commitment to quality and customer satisfaction, which is reflected in the high ratings they have received from most customers. Some customers have expressed disappointment with the communication and follow-up, but this seems to be an isolated issue. The company has a good track record of fixing equipment efficiently and effectively, and the majority of customers are satisfied with the service they receive. It is worth noting that High Energy Repair has a small business mindset, which may sometimes result in a more relaxed atmosphere, but this does not seem to impact the quality of the work they do. Overall, High Energy Repair is a good option for those looking for reliable and quality electronics repair services, but customers should be aware of the potential delays and communication issues that may arise.