This location of Hess Spinal & Medical Centers offers a wide range of medical services, including physical therapy, pain management, and medical consultations. With a wheelchair-accessible facility and helpful staff, the clinic seems to cater to various patients' needs. However, some issues with communication and professionalism have been reported by certain patients.The staff is highly knowledgeable and professional, as described by some patients, but there have been instances of unprofessional behavior, including loud music and TV in the waiting area, which can be overwhelming for some patients. Additionally, one patient reported being charged exorbitant amounts for medical services, including a pillow and pain ointment.The clinic offers various amenities, including restroom, wheelchair-accessible parking, and entrance. However, some patients have reported long wait times and extensive paperwork. The clinic's online presence is also well-maintained, with a website and phone number available for scheduling appointments.The clinic seems to prioritize patient comfort and care, as reflected in the positive reviews. However, there is a need for improvement in terms of communication and professionalism to ensure a more pleasant experience for all patients.Some patients have praised the clinic's cleanliness and state-of-the-art equipment, which has helped them in their recovery. Others have appreciated the clinic's friendly and caring staff.Despite some negative experiences, the majority of patients have reported a positive experience at this location of Hess Spinal & Medical Centers. With some adjustments to improve communication and professionalism, the clinic has the potential to provide excellent care and service to its patients.