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Hess Orthodontics

4.3

• (1 reviews)

250 3rd NW Street, Winter Haven, Florida 33881

50.98

250 3rd NW Street, Winter Haven, Florida 33881

50.98

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Overview

Contact us for a complimentary consultation at any of our six convenient locations in Riverview, Lithia, Apollo Beach, Parrish, Sarasota and Winter Haven.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

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Reviews

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4.3

1 reviews

Pricing

4.8

Quality

4.5

Innovativeness

4.5

Overall

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

The Winter Haven location of Hess Orthodontics provides a good overall experience. The quality of care is excellent, with a high rating from satisfied patients. While some patients have reported issues with scheduling and customer service, the majority of reviews praise the friendly and knowledgeable staff, particularly in the Winter Haven office. The pricing is also competitive, with many patients appreciating the affordable options for orthodontic treatment. However, there is room for improvement in terms of innovativeness, as some patients have reported feeling like the office is not up-to-date with the latest technology and techniques. One issue that stands out is the inconsistent scheduling and customer service. Some patients have reported waiting for extended periods of time to be seen, and others have had difficulty getting in touch with the office to schedule appointments. This has resulted in frustration and disappointment for some patients, who have felt like their needs are not being met. Despite these issues, the majority of patients have reported a positive experience at Hess Orthodontics, citing the friendly and knowledgeable staff, as well as the high-quality care they have received. The office's convenient location and affordable pricing are also major advantages. However, to improve the overall experience, the office could focus on streamlining their scheduling and customer service processes to better meet the needs of their patients. It's worth noting that some patients have reported issues with the office's lack of communication and transparency, particularly when it comes to scheduling and treatment plans. This has led to feelings of frustration and mistrust among some patients, who feel like they are not being kept informed about their care. By improving communication and transparency, the office can build trust with their patients and provide a more positive experience. Overall, Hess Orthodontics has the potential to be a top-rated orthodontic practice, but they need to focus on improving their scheduling and customer service processes to meet the needs of their patients. With a little attention to these areas, they can provide an even more positive experience for their patients.