This medical service location has received consistently high ratings from its patients, with an overall score of 4.8. The quality of care provided by the urologists, including Dr. Heron, has been praised by numerous patients, with an average rating of 4.7. The location's pricing has also been deemed fair, with an average rating of 5.0. While the innovativeness of the medical services offered has been rated 4.7, there is a possibility for improvement in this area. Overall, this location appears to be a reliable choice for those seeking medical attention for urological issues.
The staff at this location is friendly and professional, with many patients praising their bedside manner and ability to explain complex medical information in a clear and concise manner. The office is also equipped with modern amenities, including a wheelchair-accessible restroom and parking lot, making it easily accessible for patients with mobility issues.
However, some patients have reported issues with waiting times, with some patients waiting over an hour to see the doctor. Additionally, one patient reported a negative experience with a staff member, citing that they were rough and rude during a procedure. Despite these issues, the majority of patients have had positive experiences at this location and would recommend it to others.
Overall, this location appears to be a solid choice for those seeking medical attention for urological issues, but may benefit from improvements in waiting times and staff training.