Tampa Bay
Hernando County Utilities Department
37.40
37.40
Overview
Hernando County, also known as Florida's Adventure Coast, is the geographic center of the state. The location is ideal to start or expand a business.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Pricing
Overall
Quality
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Based on available information, this business location is just mediocre. There are numerous complaints regarding difficulties with customer service, particularly with the billing department. Many customers have reported long wait times, unhelpful representatives, and frustration with the automated payment system. However, some positive reviews highlight the kindness and efficiency of certain customer service representatives.
The location's hours of operation are Monday to Friday, from 8:00 AM to 4:30 PM, which might not be convenient for those who need assistance outside of these hours.
While the quality of service is somewhat inconsistent, the pricing seems reasonable, as some customers have mentioned. However, the innovativeness of the business is unclear, as there is limited information available.
Overall, this business location has room for improvement, particularly in regards to customer service and accessibility. The inconsistent quality of service and the difficulty in getting in touch with representatives are major concerns.
The main issue that stands out is the lack of a functioning phone system, with many customers reporting that their calls are frequently disconnected or not answered. This issue highlights the need for the business to improve its communication and customer service skills.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
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