This location is a reliable service provider for HVAC needs. With a strong reputation and high ratings from customers, they have established themselves as a trusted choice in the area. The technicians are knowledgeable, professional, and courteous, making them a pleasure to work with. They are also quick to respond to service requests and provide thorough and well-explained solutions to any issues that may arise. The company's prices are reasonable and fair, taking into account the quality of work and the expertise of the technicians. While there have been some instances of overpricing, these appear to be isolated and not representative of the overall experience.Some reviewers have noted that the company has excellent customer service, with friendly and responsive office staff, as well as technicians who are on time and efficient in their work. They are also knowledgeable about their products and services, and take the time to explain everything to the customer. The company's maintenance and repair services are thorough and reliable, and they provide regular check-ups to ensure that the system is running smoothly.One reviewer had a negative experience, where they felt that the company was overcharging for their services. However, this appears to be an isolated incident, and the majority of reviewers have had positive experiences with the company. Overall, Hern Heating and Air Conditioning is a solid choice for anyone in need of HVAC services, and their high ratings and reputation make them a reliable and trustworthy option. However, there is an issue with one reviewer that stated that the company kept on charging different services and parts and did not fix their unit. This incident is concerning and needs to be addressed.