Heritage Property and Casualty Insurance

2.0

• (1 reviews)

1401 N Westshore Boulevard, Tampa, Florida 33607

3.92

1401 N Westshore Boulevard, Tampa, Florida 33607

3.92

Heritage Property and Casualty Insurance

See All photos

Directions

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

Photos & videos

See All

Reviews

Submit a review

2.0

1 reviews

Overall

2.0

Quality

2.3

Pricing

4.7

Innovativeness

1.4

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

2.0

This location seems to be a financial service, specifically a life insurance company. The building is located on N Westshore Blvd in Tampa City and has on-site parking, making it easily accessible for customers. However, the working hours are limited, with no services available on weekends.Unfortunately, most clients' experiences with this company have been negative. They have reported long wait times on the phone, delayed responses to claims, and unhelpful customer service representatives. One client even reported being interrogated by an adjuster, while another client had to wait two months to receive a response to their claim.Several clients have also expressed frustration with the company's claims process, which seems to be slow and inefficient. Some have reported being reassigned multiple times, while others have had to deal with unresponsive customer service representatives.There is only one positive review from a client who had a good experience with the company's customer service, but it is an isolated incident. The majority of reviews suggest that this company has a long way to go in terms of improving its customer service and claims process.The company's pricing seems to be a strong point, with several clients noting that they found the rates to be competitive. However, this may not be enough to offset the negative experiences that many clients have had.In terms of innovativeness, this company seems to be lacking. The claims process appears to be outdated and inefficient, and the company's use of technology seems to be limited.Overall, this location seems to be struggling with providing good customer service and a smooth claims process. While the pricing may be competitive, the negative experiences of many clients suggest that this company may not be the best choice for those seeking life insurance.