This location has received numerous complaints from customers regarding their customer service, with many reporting difficulty in getting in touch with representatives and being told that their orders would arrive late or not at all. Some customers have also experienced issues with the quality of their products, such as incorrect or missing items. Pricing is also a concern, with some customers feeling that the prices are too high. Despite some positive reviews, the overall experience for many customers has been disappointing. There have been reports of orders being delayed or not delivered at all, and some customers have been left without essential items for graduation. It seems that the company's ability to adapt to customers' needs and meet their expectations is lacking, which has resulted in a poor overall rating.