Tampa Bay
Herff Jones - john Mclay & Associates
12.91
12.91
Overview
Herff Jones helps you celebrate milestones with customized high school and college class rings, caps and gowns, invitations, and more.
Features
Wheelchair accessible parking lot
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Quality
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The business location at Building 6009, Dr M.L.K. Jr St N Street, St. Petersburg City has received mixed reviews from customers. While some clients had a good experience with the company, many have reported issues with the quality of products and services. Several customers have expressed frustration with the poor responsiveness of the customer service team, with some even reporting difficulty in getting a hold of a live person on the phone. Some customers have also reported receiving poor quality products, such as faded or misspelled items. On the other hand, some customers have reported having a good experience with the company, particularly with the class ring and cap and gown orders.The business has a clear issue with customer service, as multiple customers have reported difficulty in getting help or a refund. This has led to a lot of frustration and stress for customers, particularly those who are trying to get their graduation items in time. Some customers have even reported feeling scammed or taken advantage of by the company.The working hours of the business are standard Monday through Friday from 8:30 am to 4:30 pm, with no services available on weekends. The business is wheelchair accessible, which is a positive feature.Overall, the business location at Building 6009, Dr M.L.K. Jr St N Street, St. Petersburg City has a lot of room for improvement, particularly in terms of customer service and product quality.
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Hours
Closed
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