The business is well-established and reputable, with a good overall reputation. The quality of care provided by Dr. Shapiro and his staff is generally high, with many patients praising their professionalism, compassion, and expertise. However, some patients have expressed dissatisfaction with Dr. Shapiro's bedside manner, describing him as condescending and rude. Pricing appears to be a major strength, with many patients appreciating the affordable costs of the procedures. The business seems to be innovative in its approach to treating hemorrhoids, offering a range of treatment options and using advanced technology.
There are a few issues that have been raised by some patients. Some have reported difficulty in scheduling appointments and getting responses to their inquiries. Others have expressed dissatisfaction with the level of pain they experienced after the procedure, with some reporting that it was worse than they expected. There have also been a few instances where patients felt that Dr. Shapiro was not adequately prepared or did not have the necessary expertise to treat their condition.
Overall, the business appears to be well-regarded by most patients, but there are some areas for improvement. With some tweaks to the scheduling and communication processes, as well as a greater emphasis on patient education and pain management, this business could continue to provide high-quality care to its patients.