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Tampa Bay

Helzberg Diamonds

4.7

• (1 reviews)

8021 Citrus Park Town Center Mall Street, Tampa, Florida 33625

4.84

8021 Citrus Park Town Center Mall Street, Tampa, Florida 33625

4.84

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Overview

Retail chain featuring diamond jewelry & brand-name watches, with primarily mall-based locations.

Features

NFC mobile payments

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Repair services

In-store pickup

Quick visit

LGBTQ+ friendly

Curbside pickup

LGBTQ+ friendly

Installation service

Debit cards

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Pricing

4.9

Quality

4.6

Overall

4.7

Innovativeness

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.7

This location is a typical jewelry store with a wide variety of diamond jewelry and brand-name watches. The staff is friendly and knowledgeable, making customers feel welcome and assisted throughout their shopping experience. Some employees stand out for their exceptional customer service skills, such as Megan, Ken, and Georgia, who go above and beyond to ensure customers leave satisfied. The store's cleanliness and organization are well-maintained, with a wide selection of items to browse through. The staff's attention to detail and ability to explain the features and benefits of each item are impressive. However, there is room for improvement in terms of innovation and variety, as some customers may find the selection to be somewhat limited.The store's pricing is competitive, with a range of options to suit different budgets. The staff is willing to work with customers to find the perfect item, and the store offers a care plan to help maintain and clean the jewelry. However, there have been some issues with warranty and repair services, which can be a drawback for some customers.Overall, this location is a great place to visit for those looking for high-quality jewelry and exceptional customer service. However, it may not be the best option for those seeking a more unique or innovative shopping experience.