This location seems to be a reliable and competent provider of mediation and legal services. The majority of reviews praise the business for being professional, knowledgeable, and helpful in navigating complex legal issues. Several reviewers specifically mention that the staff, particularly Darlene, are caring, compassionate, and understanding.The business appears to excel in document preparation and mediation services, with many reviewers expressing gratitude for the efficient and accurate completion of paperwork. Some reviewers also appreciate the business's reasonable pricing and flexibility in scheduling appointments.However, there is one instance of a negative review, where a customer expressed frustration with the business's handling of their case, citing a dirty and smoky office environment, unprepared mediator, and solicitation of unsolicited legal advice. However, the business responded promptly and apologized for any confusion, taking responsibility for the issues and offering a solution.Overall, the business seems to be committed to providing high-quality services and has a strong track record of customer satisfaction.