Tampa Bay
Heli Aviation
9.07
9.07
Overview
Frost Control by Heli Aviation
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
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Frost Control by Heli Aviation is a unique landmark located at Building 825, Severn Ave Avenue, Tampa City. The business operates a helicopter tour agency that offers breathtaking views of the area. Visitors can enjoy a panoramic view of the city from a helicopter, making it an ideal choice for sightseeing. The location has a helipad where visitors can land and depart from. On-site parking is available, and the premises are wheelchair accessible. Multiple clients have praised the staff's professionalism, friendliness, and knowledge of the area. The pilots are experienced and provide a smooth and safe ride. However, one client complained about the lack of response to a legitimate complaint, which raises concerns about the business's customer service.The working hours are Monday through Friday from 09:00 to 17:30 and Saturday from 09:00 to 17:30. However, on Sundays, the business operates from 10:00 to 15:00.One major issue that requires attention is the inconsistency in customer service, as one client experienced difficulty in getting a response to their complaint. This issue affects the overall quality of the business and may discourage potential customers. The pricing of the tours seems reasonable, but there is limited information available about the pricing structure. Despite some minor issues, Frost Control by Heli Aviation remains a popular destination for those seeking a unique and thrilling experience. The scenic views of the area and the friendly staff make it an ideal choice for those looking to explore the city from a new perspective. However, addressing the customer service issue is crucial to maintaining a high level of quality and customer satisfaction.
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