This business location provides a variety of services, including shoe repair and alterations. The quality of work seems to be generally good, with many customers praising the seamstress and cobbler for their expertise. However, there have been some issues with workmanship, such as a customer's boots being repaired with sloppy glue and a customer's dress shoes not being polished as requested.The pricing of this business seems to be somewhat high, with some customers feeling that they were overcharged for services. However, others have reported that the prices are reasonable.One thing that stands out about this business is its innovativeness. The owner has been praised for taking on unique repair jobs and doing a great job with them.Despite some issues with customer service, including a few reports of rude behavior from the owner, many customers have reported positive experiences with the staff. One customer praised the alterations lady for being "super nice" and another reported that the staff were friendly and helpful.Some customers have reported issues with the business's reliability, including one customer who had to have their boots repaired multiple times because the glue didn't hold up. However, this seems to be the exception rather than the rule.Overall, this business seems to be a good option for people who need shoe repair or alterations, but may not be the best choice for those on a tight budget. With a bit of patience and communication, customers can get good work done at this business.The business's location in the Tyrone Mall is convenient for shoppers, and the fact that they offer a wide range of services makes them a one-stop shop for people who need multiple repairs or alterations.However, the business's poor reputation for customer service and reliability is a major concern. If the owner is not willing to make an effort to improve these aspects of the business, it may be best to look elsewhere.