This business has mixed reviews from customers. Some have had great experiences with realtors like Amy, who are responsive, professional, and knowledgeable about the real estate market. However, there have been several complaints about other realtors, such as Amy, who have been dishonest, difficult to work with, and have caused issues during the home buying or selling process. Some customers have reported feeling disrespected or taken advantage of, especially those from diverse backgrounds. There have also been concerns about the company's handling of issues related to properties, including repairs and maintenance. On the other hand, some customers have praised the company for its ability to find great properties and negotiate fair prices. They have also appreciated the company's responsiveness and professionalism, particularly in situations where they needed help quickly. Overall, while the company has some excellent realtors, there are also significant issues that need to be addressed.