The business has a solid reputation with an average rating of 4.3 from third-party ratings. Most customers have reported excellent customer service, knowledgeable staff, and competitive prices. Some customers have praised the business for being very professional and having a good stock of parts. However, there have been some issues with missing parts on kits they sell, which were not resolved to the customer's satisfaction. The business has also been accused of selling incorrect parts, although this was addressed by the staff. Overall, the business seems to have a good relationship with most customers, but there is room for improvement in terms of quality control. Some customers have reported that the business has a very good stock of parts, excellent customer service, and professional staff. They have also praised the business for being very knowledgeable about parts and having the best prices in town. The business has a wheelchair-accessible entrance and parking lot, making it accessible to customers with disabilities. They also offer in-store shopping and accept various payment methods, including NFC mobile payments and credit cards. However, the business is not open every day, which may be a limitation for some customers.