The business has a strong reputation, with an average rating of 4.7. The quality of service and products is high, with a rating of 4.5. The pricing is competitive, with a rating of 4.9. The business shows a willingness to innovate, with a rating of 4.8. The clients appreciate the professional and courteous staff, with many praising the audiologist, Zackary Green, for his knowledge, patience, and excellent customer service. However, there are some minor complaints about long wait times, high prices, and limited selection of products. Overall, the business provides excellent service and products, with a strong commitment to customer satisfaction.