The business seems to be a well-established veterinary clinic for large animals, with a strong focus on customer care and service. The staff is described as friendly, knowledgeable, and compassionate, with many clients praising their expertise and dedication to their animals. The clinic's website and online presence appear to be easy to navigate and informative.
Several clients have praised the clinic's veterinarians, particularly Dr. Waters, for their exceptional care and attention to detail. Dr. Waters is described as "amazing," "wonderful," and "compassionate," with one client stating that she "will be our vet for our goats from now on."
Some clients have also praised the clinic's affordability, with one stating that they were "easy on the pocket." However, not all clients have had positive experiences, with one client stating that they were "disappointed" with Dr. Waters' service and felt that she "treated my baby goats poorly."
Overall, the business appears to be well-regarded by many clients, with some negative comments from a few individuals. The clinic's strong online presence and reputation suggest that they are committed to providing high-quality care to their clients and their animals.
A potential issue that may be worth considering is the unevenness in customer experiences, with some clients reporting negative interactions with Dr. Waters. This could be addressed through improved staff training and customer service protocols.