The business is located at Building 1990, US-301 Street, Sumterville City, and is easily accessible for people with disabilities due to its wheelchair-accessible parking lot and entrance. The business is also women-owned, which may be a plus for some customers.Despite its high ratings, there is one major issue with this business. Some customers have reported feeling unhappy and uncomfortable with the business's approach to dog training, particularly when it comes to the use of certain training methods and equipment. One customer was unhappy with the lack of communication and understanding from the business, while another customer was horrified by the business's use of shock collars and the mistreatment of animals. These customers have made it clear that they would not recommend this business to others and have advised potential customers to avoid it at all costs.On the other hand, many other customers have had very positive experiences with this business. They have praised the business's trainers, particularly Victoria, for their knowledge, patience, and love for animals. Many customers have reported seeing significant improvements in their dogs' behavior and have credited the business with helping them become well-behaved and happy pets.The business offers a variety of training programs, including board and train, group classes, and private sessions. They also offer online courses and training materials, which have been praised by customers for their usefulness and effectiveness.Overall, this business seems to have a mixed reputation, with some customers reporting positive experiences and others reporting negative ones. It is essential for potential customers to do their research and read reviews carefully before making a decision.