This location is a highly-rated place for phone repair services, with a great reputation among customers. The staff, particularly Tom, are friendly, knowledgeable, and professional. They offer excellent customer service, explaining the repair process and answering questions. The prices are fair, and the quality of the repairs is top-notch. One customer even reported that their phone looked like new after the repair. However, there was one negative review from a customer who had a bad experience, but it seems to be an isolated incident. The owner responded to the review, denying the customer's claims and explaining that they offered a free repair for the mistake. Despite this incident, the location has an overall excellent reputation, with customers praising Tom's honesty, fairness, and willingness to go above and beyond to help. The location is convenient, with on-site parking and wheelchair accessibility. Overall, this location is a great choice for anyone in need of phone repair services. One issue that might be worth noting is that the location seems to be a small, family-owned business, which can sometimes lead to inconsistent hours and availability. However, the customers rave about Tom's dedication to his work and his commitment to making things right.