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HealthPRO Pediatrics Lakeland

3.4

• (1 reviews)

1818 Harden Boulevard, suite 160, Lakeland, Florida 33803

36.13

1818 Harden Boulevard, suite 160, Lakeland, Florida 33803

36.13

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Gender-neutral restroom

Appointments recommended

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Reviews

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3.4

1 reviews

Overall

3.4

Pricing

4.2

Quality

3.9

Innovativeness

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

3.4

The location is a mental health clinic that offers a wide range of services, including speech therapy, occupational therapy, and mental health services. The staff is highly professional and compassionate, with many therapists receiving high praise from clients. However, there are some issues with the front desk staff, who have been reported to be rude and unprofessional in some cases.One major issue that has been reported is the difficulty in getting appointments, with some clients waiting weeks or even months for a spot. Additionally, some clients have reported being double-billed or receiving incorrect billing statements.The location has a good reputation in terms of quality of care, with many therapists receiving high praise for their patience, understanding, and effectiveness. However, the pricing has been a point of contention for some clients, with some feeling that it is too high.In terms of innovativeness, the location has made some efforts to improve its services, such as introducing new therapy programs and hiring new staff members. However, some clients have reported feeling that the location is stuck in its ways and is not doing enough to innovate and improve its services.One issue that has not been fully addressed is the difficulty in getting appointments and the long wait times. Clients have reported feeling frustrated and disappointed when they are unable to get appointments or are forced to wait for extended periods of time.Overall, the location has some strengths, including its highly professional and compassionate staff, but also has some weaknesses, including its difficulty in getting appointments and long wait times.