The HealthPRO Pediatrics location in Brandon, FL, has a decent overall rating, with a score of 4.2 out of 5. While the quality of services is a mixed bag, with some reviewers praising the therapists and others criticizing the front office staff, the pricing is generally considered reasonable. However, there is room for improvement in terms of innovativeness, with a score of 4.3 out of 5.Upon closer inspection, it appears that the front office staff has received criticism for being unorganized, unprofessional, and difficult to reach by phone. Some reviewers have reported long wait times, missed calls, and a general lack of communication from the front desk. However, the therapists seem to be well-regarded, with many reviewers praising their kindness, patience, and expertise.One reviewer reported a particularly poor experience with the front office staff, stating that they had to call 23 times to get a hold of someone before being able to schedule an appointment. Another reviewer reported that the office was "unprofessional" and that the staff seemed to be more interested in getting insurance money than providing quality care.However, not all reviewers have had negative experiences with the front office staff. One reviewer praised the receptionists for being helpful and polite, while another reviewer reported that the front desk staff were "tremendous" and always willing to go the extra mile.Despite the mixed reviews, HealthPRO Pediatrics seems to be a well-regarded location for pediatric therapy services. The therapists appear to be highly skilled and dedicated to providing quality care, and the location is generally considered convenient and accessible.If you're considering bringing your child to HealthPRO Pediatrics, it's worth doing your research and reading multiple reviews to get a well-rounded understanding of the location's strengths and weaknesses. With some improvements to the front office staff and communication, this location could potentially earn a higher overall rating.