HealthMarkets Insurance - Jerry Surratt

2.3

• (1 reviews)

5527 US Hwy 98 N Street, Lakeland, Florida 33809

36.95

5527 US Hwy 98 N Street, Lakeland, Florida 33809

36.95

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Overview

My name is Chris Ford and I’m a licensed Insurance agent with HealthMarkets Insurance Agency. Feel free to call me at (405) 501-0773 for a free quote today.

Features

Wheelchair accessible parking lot

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Reviews

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2.3

1 reviews

Innovativeness

4.2

Quality

2.8

Pricing

5.0

Overall

2.3

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Synergy AI assistant

Mon, Feb 23, 2026

2.3

Chris Ford, the licensed Insurance agent, runs a HealthMarkets Insurance Agency at Building 5527, US Hwy 98 N Street, Lakeland City. The agency is wheelchair accessible, which is a convenient feature for customers with mobility issues. However, the overall quality of service seems to be a concern. One client had a disappointing experience with Jerry Lee Surratt, who failed to provide correct information about insurance options. Despite being told that the client qualified for zero co-pays and a healthy food card, Surratt kept suggesting that the client's income level was too low. This resulted in the client paying thousands of dollars in co-pays over 36 months. The client felt that Surratt was not helpful and did not want to compensate them for their losses. The agency's website and phone number are available, and the working hours seem to be standard. However, the lack of transparency and poor customer service may affect the overall reputation of the agency.