Tampa Bay
HealthDyne Specialty Pharmacy
31.34
31.34
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This business location is a specialty pharmacy that provides medical services and fills prescriptions. The overall rating is 2.5 out of 5. The quality of service is also below average, with many customers expressing frustration with delayed or missing prescriptions, poor communication, and unhelpful customer service representatives. Several customers have reported being on hold for extended periods, only to be transferred to another representative or left on hold again. Some customers have even reported being told that their prescriptions were not available, only to be later informed that they were in stock all along. In some cases, customers have had to repeat the same information multiple times, or have been hung up on without resolution. These issues have led to frustration and anxiety for many customers, who rely on this pharmacy for their life-saving medications. The pricing is not evaluated, and innovativeness is also not evaluated. There is one major issue with this business location: its customer service. The company seems to be understaffed and disorganized, leading to delays and communication breakdowns that put patients' health at risk. Some customers have even reported being told that their prescriptions were not available, only to be later informed that they were in stock all along. This lack of accountability and follow-through has led to a reputation for being one of the worst pharmacies in the area.
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