Tampa Bay
Health Department
68.63
68.63
Overview
Children's Medical Services Managed Care Plan
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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The location on Doverplum Ave in Poinciana City is a medical service facility that offers children's medical services. It is wheelchair accessible, with a restroom, parking lot, and entrance available for people with mobility issues. The working hours are from 8 am to 5 pm, Monday through Friday. The facility is a part of the Florida Health Department and accepts debit and credit card payments.Many clients have reported long wait times for appointments, with some claiming to have waited up to 3 hours or more to be seen by a doctor. Others have expressed frustration with the phone system, stating that calls are often not answered or are put on hold for extended periods. In some cases, clients have been able to switch their children's shot records without issue, and staff have been described as friendly and helpful. However, these positive experiences are not typical of most clients, who have largely complained about the facility's inefficiencies.One notable issue is the inconsistent communication between clients and staff, with some clients reporting difficulty understanding staff members who primarily speak Spanish. This has led to misunderstandings and frustration.While some clients have reported good experiences with certain doctors, such as Jacqueline McLaughlin, others have had negative encounters with medical staff, including being spoken to disrespectfully.
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