The location is well-established and reputable in the industry, offering a range of services, including custom upholstery design, headliner replacement, and upholstery installation. The business has an excellent rating and is known for its professionalism, punctuality, and quality work. Many customers have reported exceptional customer service and appreciated the attention to detail in their work.
However, there is one notable issue with the business. While the quality of work is generally high, there have been instances where customers have experienced poor attention to detail, resulting in subpar finishes. In one case, a customer reported finding needle holes and thread sticking out from their cushions, indicating a lack of care in the production process.
The business is very competitive in terms of pricing, offering fair and reasonable prices for its services. The ability to take custom orders and work with a range of materials is a significant advantage, as it allows customers to tailor their projects to their specific needs.
The business's LGBTQ+ friendly environment is also a positive aspect, providing a welcoming space for customers from diverse backgrounds.