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HD Supply Facilities Maintenance

3.2

• (1 reviews)

6850 Firstpark Boulevard, suite 150, Lakeland, Florida 33805

41.18

6850 Firstpark Boulevard, suite 150, Lakeland, Florida 33805

41.18

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Overview

HD Supply Facilities Maintenance supplies maintenance, repair & operations products to multifamily, hospitality, healthcare, commercial & government facilities.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.2

1 reviews

Quality

3.3

Pricing

4.0

Innovativeness

3.9

Overall

3.2

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Synergy AI assistant

Mon, Feb 23, 2026

3.2

This location seems to be a mixed bag, with some positive and negative aspects. The quality of services seems to be a major concern, with many drivers reporting long wait times and inefficiencies. While some drivers have had a positive experience with quick unloading, others have had to wait for hours. The pricing is generally good, but the quality of services brings it down. The innovativeness is also somewhat lacking, as the location seems to be stuck in old habits and inefficient processes. Overall, the experience is mediocre at best.The accessibility features are a plus, with wheelchair-accessible parking and entrance. However, the location is open only during limited hours, which may be inconvenient for some customers. The phone number and web link are available, but the phone hours are not specified, which may be confusing.The company has been responsive to customer complaints, with the owner responding to many negative reviews and apologizing for any shortcomings. However, the root causes of the issues are not being addressed, and the company seems to be more focused on responding to individual complaints rather than making systemic changes.The third-party ratings are not overly impressive, with a rating of 2.7 out of 5 stars. However, it's worth noting that the company has a strong response to customer complaints and is trying to address the issues.Overall, this location seems to be struggling with efficiency and quality of services, but the company is making an effort to respond to customer complaints and improve the experience.