Tampa Bay
HCA Florida Trinity West Hospital, A part of HCA Florida Trinity Hospital
18.85
18.85
Overview
HCA Florida Healthcare's network of 50 hospitals is recognized as one of the largest health systems in Florida with a mission to deliver high-quality healthcare.
Features
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The Medical Service and Mental Health clinic located at Building 5637, Marine Pkwy Parkway, New Port Richey City is a part of HCA Florida Healthcare's network of hospitals. Although the facility has a high-quality staff, including Dr. Z, who is appreciated for adjusting medications, and the nursing staff on the 5th floor, who provided excellent care to a mother. There are, however, several issues with the overall experience. The facility's wheelchair-accessible entrance is a welcome feature. The callous behavior of the doctor and nurses in several reviews, including Dr. Grossman's inhumane treatment, suggests that some staff members are not adequately trained or empathetic.There are also reports of the facility being disorganized and unresponsive to patients' needs, with patients being left waiting for hours or being discharged without proper care.Moreover, some patients have expressed dissatisfaction with the facility's billing practices, with one review mentioning a $6,000 bill for basic bloodwork and IV fluids.The facility's reputation is mixed, with some reviewers expressing gratitude for the care they received and others sharing horror stories of being treated poorly or left in pain.The facility's innovativeness is reflected in its commitment to providing mental health services and its efforts to improve patient outcomes.The facility's location and amenities, such as its wheelchair-accessible entrance, are also worth noting.However, the overall quality of care and the behavior of some staff members raise significant concerns.Some patients have reported being treated rudely or dismissively by staff, including nurses and doctors.The facility's billing practices have also been criticized, with some patients expressing outrage over the high costs of care.Overall, while the facility has some strengths, including its commitment to mental health services and its wheelchair-accessible entrance, it also has significant weaknesses, including the behavior of some staff members and its billing practices. One major issue is the callous behavior of some doctors and nurses, which is unacceptable in a medical setting.Another issue is the facility's disorganization and lack of responsiveness to patients' needs, which can lead to delays in treatment and poor outcomes.Additionally, the facility's billing practices are a major concern, with some patients being charged exorbitant fees for basic services.These issues detract from the overall quality of care and patient experience at the facility.It is clear that the facility has room for improvement in terms of staff behavior, organization, and billing practices.
Own this business?
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS
FIND US ON SOCIAL