Tampa Bay
HCA Florida St. Petersburg Hospital Emergency Room
16.64
16.64
Overview
HCA Florida Healthcare's network of 50 hospitals is recognized as one of the largest health systems in Florida with a mission to deliver high-quality healthcare.
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The HCA Florida St. Petersburg Hospital Emergency Room has received mixed reviews from patients. The overall rating of 4.2 out of 5 suggests a decent level of satisfaction. The quality of care received has been praised by many, with some patients mentioning that they were treated with kindness and compassion by the staff. However, there have been some complaints about the length of time it took to receive treatment and the communication between staff members.One patient reported waiting for over 7 hours for test results, which they never received. Another patient was given a diagnosis of a minor condition when they were experiencing symptoms of a more serious issue. In contrast, many patients have reported receiving excellent care and being seen quickly, with some even praising the staff's professionalism and efficiency.Pricing appears to be a mixed bag as well, with some patients expressing concern about the cost of treatment, while others have praised the value of the care they received.The emergency room has been commended for its innovativeness, with some patients praising the use of technology and the efforts of the staff to stay up-to-date with the latest medical advancements. However, there have been some complaints about the lack of communication between staff members, which has led to delays and misunderstandings.Overall, while the HCA Florida St. Petersburg Hospital Emergency Room has its strengths, it also has some areas for improvement. With better communication and more attention to patient needs, this emergency room could provide an even higher level of care and satisfaction for its patients.Unfortunately, some patients have reported being treated poorly by certain staff members, with one patient stating that they were "brushed off" by a doctor. Another patient reported feeling like they were not taken seriously by the staff, with one nurse telling them to "wave their arms" to get attention.There have been some issues with staff behavior, including a patient who reported being laughed at by a nurse when they called for help. Another patient reported being treated with disrespect by a nurse, who seemed more interested in taking a phone call than in attending to their needs.One patient reported being sent home without their issue being fully resolved, and was left to deal with ongoing health problems as a result. This suggests a lack of attention to follow-up care and a failure to ensure that patients are fully treated and discharged.Despite these issues, the HCA Florida St. Petersburg Hospital Emergency Room has a good reputation and is known for its professionalism and efficiency. With some improvements in communication and staff behavior, this emergency room could provide an even higher level of care and satisfaction for its patients.
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