Tampa Bay
HCA Florida Osceola Surgical Associates
73.55
73.55
Overview
Our neurology clinic in Sanford offers surgical treatment for conditions of the neck and spine, including herniated discs, carpal tunnel, stroke and cancer.
Features
NFC mobile payments
Appointments recommended
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The clinic is conveniently located in Building 320 on W Bass St Street, Suite 320, in Kissimmee City. However, I noticed that the front office staff, in some cases, seemed unfriendly and unprofessional, which may be a concern for potential patients. Many clients reported having a great experience with the doctors, citing their kindness, professionalism, and excellent bedside manner. Some clients even praised the doctors for their exceptional skills and high level of care.The clinic's hours of operation are quite standard, with regular business hours from Monday to Friday, but no weekend services. It is worth noting that some clients experienced long waiting times, which may be a drawback for those with busy schedules.I was impressed to see that the clinic accepts NFC mobile payments and that appointments are usually recommended, but this can be a bit inconvenient for patients who prefer to drop in. The co-branding with HCA Florida Osceola Surgical Associates seems to be a great partnership, and the clinic's emphasis on providing excellent care is evident.The clinic's website and online presence seem to be adequate, but some clients reported difficulties in getting their questions answered or issues resolved. On the other hand, the staff's communication skills were praised by many clients, who appreciated their helpfulness and kindness.The clinic's cleanliness and organization were praised by several clients, who noted that the waiting area and exam rooms were tidy and well-maintained. However, one client did mention that the waiting room was small and dirty on one occasion, which was a concern.Overall, the clinic seems to have its strengths and weaknesses. While the doctors are highly skilled and kind, the front office staff's behavior can be a concern. The clinic's hours, payment options, and online presence are standard, but the waiting times and communication skills of the staff can be improved.
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