The HCA Florida Ocala Imaging Center has received mixed reviews from patients, with some expressing frustration with the scheduling process, wait times, and staff behavior. However, others have reported positive experiences with friendly and professional staff, as well as clean and well-maintained facilities. Some patients have had issues with communication, including difficulty getting through on the phone and delays in receiving test results. On the other hand, some staff members have been praised for their kindness, empathy, and professionalism, which has made a positive impact on patients' experiences. It seems that the center is still working to improve its processes and address concerns, but there are some bright spots in terms of staff performance and patient satisfaction. Despite some negative reviews, the center's overall rating is still relatively high, suggesting that it has the potential to provide good quality care, but may need to work on some areas. Some patients have also reported feeling uncomfortable with the billing process and have been billed incorrectly, which is a concern that needs to be addressed. Overall, while there are some areas for improvement, the HCA Florida Ocala Imaging Center appears to be a decent choice for imaging services in the area.