Tampa Bay
HCA Florida Oak Hill Women's Health - 4003 Mariner Blvd
33.65
33.65
Overview
Our neurology clinic in Sanford offers surgical treatment for conditions of the neck and spine, including herniated discs, carpal tunnel, stroke and cancer.
Features
NFC mobile payments
Appointments recommended
Photos & videos
Submit a review
Pricing
Innovativeness
Quality
Overall
Submit a review
The office seems to have a good balance of quality and innovativeness, but the pricing might be a bit steep for some patients. The overall experience is generally positive, with many patients praising the staff's friendliness and the doctors' bedside manner. However, there are some negative reviews that mention long wait times, difficulty with scheduling, and inconsistent communication. One patient even reported being treated rudely by the front desk staff. It's clear that the office needs to work on improving its efficiency and customer service to meet the high standards set by its positive reviews.Despite some issues, the office has many strengths. The staff is often praised for being friendly and welcoming, and the doctors are said to be knowledgeable and caring. The office itself is clean and well-maintained, and the staff is efficient in getting patients in and out. Some patients have even reported being impressed by the office's use of technology, such as online appointment scheduling and mobile payments.One area where the office could improve is in its communication with patients. Several reviews mention difficulty getting through to the office on the phone or getting clear answers to questions. This could be addressed by improving the office's phone system and providing more detailed information to patients about their care.Another issue is the inconsistent experience patients have with different staff members. Some patients report being treated rudely or dismissively by certain staff members, while others praise the same staff for being friendly and helpful. This inconsistency could be addressed by providing additional training to staff on customer service and communication.Overall, the office has a lot of potential, but needs to work on addressing some of the issues mentioned in negative reviews. With some improvements, it could become an even more positive and reliable experience for patients.One potential issue that stands out is the problem with billing and insurance. Several patients have reported being overcharged or having difficulty getting their insurance to cover certain services. This could be a major concern for patients who are already anxious about their health care costs. The office should take steps to clarify its billing practices and ensure that patients are aware of any potential costs before receiving care.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS