Based on the reviews and feedbacks, this medical center provides high-quality services to its patients, especially in terms of care and compassion. The staff is welcoming, friendly, and professional, making patients feel comfortable and at ease during their visits. The doctors, particularly Dr. Funai, are knowledgeable, thorough, and take the time to explain everything to patients, putting their minds at ease.
However, there are a few issues that need to be addressed. Some patients have reported being treated rudely by the staff, particularly the receptionist, Wendy, who has been described as confrontational and condescending. Additionally, some patients have reported issues with communication and follow-up, which can be frustrating and stressful, especially for high-risk patients.
Despite these issues, the majority of reviews praise the medical center for its exceptional care and services. Patients have reported being satisfied with their appointments, feeling well taken care of, and appreciative of the staff's kindness and compassion.
Overall, this medical center is a great option for patients looking for high-quality medical care, especially in the field of maternal-fetal medicine. However, the staff needs to work on improving their communication and customer service skills to better meet the needs of their patients.