The visit to the HCA Florida Heart Institute - Northside went smoothly, with easy check-in and check-out processes. The staff were friendly and welcoming, and the facilities were clean and well-maintained. The doctor's bedside manner was excellent, and they took the time to explain the treatment plan in detail. The only issue that arose was the long wait time after scheduling the appointment, which was frustrating for one reviewer.One reviewer mentioned that they were unable to get a hold of the office on the phone, and had to go to the office in person to resolve their issue. Another reviewer experienced a similar issue, but was able to speak with a staff member after leaving a voicemail.Despite these issues, the majority of reviewers praised the doctors and staff at the HCA Florida Heart Institute - Northside. They were described as knowledgeable, caring, and professional, and the office was praised for its efficiency and organization.It's worth noting that the office has made an effort to address some of the issues mentioned by reviewers, such as updating their phone system to make it easier for patients to get in touch. However, some reviewers still experienced difficulty reaching the office on the phone.Overall, the HCA Florida Heart Institute - Northside seems to be a well-regarded medical facility with a team of knowledgeable and caring doctors and staff. However, there are some issues with communication and accessibility that need to be addressed.