This business location is situated at Building 131, S Citrus Ave Avenue, Suite 201, Inverness City, and provides medical services under the category of Gynecology and Women's health clinic. The staff is generally friendly and welcoming, and the doctors, such as Dr. Rojas, are knowledgeable and compassionate. Many patients appreciate the thorough and thoughtful approach of the staff, including Veronica Huber, who is described as "absolutely amazing" and "extremely knowledgeable and nice."
However, there have been some issues with scheduling, with patients experiencing long wait times and difficulty getting appointments. Some patients have reported being told they will be placed on a cancellation list, only to wait several months for an appointment. Additionally, some patients have expressed frustration with the office's communication, including being left on hold for extended periods or not being informed of cancellations in a timely manner.
One patient had a particularly poor experience, feeling belittled and uncomfortable during a visit. Another patient reported being told that their insurance only covered one ultrasound per year, despite having been told this earlier by the doctor and staff.
Despite these issues, many patients have expressed satisfaction with their care and have praised the office's professionalism and kindness. Overall, this business location seems to have a mixed reputation, with some patients experiencing excellent care and others facing difficulties with scheduling and communication.
The biggest issue with this business is the long wait times and the difficulty in getting appointments. This can be frustrating for patients who need to be seen in a timely manner, particularly those who are experiencing symptoms or are at a critical stage of their pregnancy.
The business has received some praise for their friendly and welcoming staff, as well as their knowledgeable and compassionate doctors. However, the poor communication and scheduling issues have led to a negative experience for some patients.