Tampa Bay
HCA Florida ChampionsGate Emergency
60.07
60.07
Overview
HCA Florida Healthcare's network of 50 hospitals is recognized as one of the largest health systems in Florida with a mission to deliver high-quality healthcare.
Features
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
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The business location provides good quality service, taking into account the feedback from clients. Most of the visitors reported fast, professional and friendly service, which is particularly good given the facility is an emergency room. Most visitors left comments on being helped and being able to continue their vacation with peace of mind. The treatment and attention they received in the ER was efficient and professional and visitors often wrote about nurses and doctors who went above and beyond to ensure they felt well taken care of. However, there were a few cases where the opposite occurred, when clients were met with unprofessional behavior, rudeness and neglect. Some comments included being left without answers, being sent home without being properly evaluated, and being treated poorly by the staff. One client mentioned that the doctors seemed disinterested and the charge nurse was rude. A few clients also had issues with being properly charged and felt that the facility was trying to rip them off. Overall, the facility needs to address the issues and improve the quality of service.
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