This location has a pleasant atmosphere, which makes customers feel like they are part of the family. The staff is extremely friendly and knowledgeable about cigars, coffee, and Cuban culture. The wide selection of cigars and coffee makes it a great spot to relax and socialize. The owner, Ernie, is very welcoming and takes the time to understand what each customer wants and needs.However, some customers have mentioned that the prices can be a bit steep for some cigars. But overall, the prices are generally in line with the high-quality products and services offered.The location is well-organized, with a walk-in humidor and a cozy lounge area with a fireplace. The owners have done a great job of creating a warm and inviting atmosphere that makes customers feel at home.One issue that has been reported is poor ventilation, but the owner has explained that they have a good system in place to remove smoke. However, some customers have still complained about the smell of smoke lingering.Despite this, the majority of customers have had a great experience at this location, and it's clear that the owners are dedicated to providing excellent service and products. If you're looking for a relaxing and enjoyable experience with great cigars and coffee, this is definitely a great choice.