Tampa Bay
Harvey's TV Service
22.76
22.76
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Harvey's TV Service is a well-established electronics repair shop located on US-92 Street in Plant City City. They have a 4.7-star rating on third-party platforms, indicating a high level of customer satisfaction. The shop's working hours are Monday to Friday from 9:00 AM to 5:00 PM, but they are closed on weekends.Customers have reported excellent service from the technicians, particularly Martin, who is knowledgeable, professional, and courteous. Many have praised the shop's responsiveness, with some receiving a call back within 48 hours to discuss their repair options. The shop's prices are also reasonable, with some customers appreciating the fair quotes and transparency.The shop's strengths lie in its quality of service, with many customers reporting that their repairs were done efficiently and effectively. However, there have been some issues with communication and follow-up, particularly with regards to scheduling appointments and getting updates on repair status. One customer reported having to call multiple times to get a return call, while another customer was left waiting for weeks without hearing back.Despite these minor issues, Harvey's TV Service has a reputation for being a reliable and trustworthy repair shop. Many customers have expressed their satisfaction with the shop's professionalism and expertise, and some have even referred friends and family to the shop. With a few tweaks to their communication and scheduling processes, Harvey's TV Service has the potential to provide even better service to its customers.One area for improvement is the shop's responsiveness to customer inquiries, particularly when it comes to scheduling appointments and getting updates on repair status. Customers have reported waiting for extended periods without hearing back, which can be frustrating and lead to a loss of trust.Overall, Harvey's TV Service is a solid choice for electronics repair in the Plant City City area. With its knowledgeable technicians, reasonable prices, and excellent quality of service, the shop is well-positioned to meet the needs of customers in the area. However, with a few tweaks to their communication and scheduling processes, they can take their service to the next level.
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