Harrell Family Center for Behavioral Wellness

2.6

• (1 reviews)

1324 Lakeland Hills Boulevard, Lakeland, Florida 33805

37.48

1324 Lakeland Hills Boulevard, Lakeland, Florida 33805

37.48

Harrell Family Center for Behavioral Wellness

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Overview

You know us as one of the state's largest hospitals. But Lakeland Regional Health is so much more. As we enter our next century, we promise to be your partner in the journey for a lifetime of health and wellness.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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2.6

1 reviews

Quality

2.1

Overall

2.6

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Synergy AI assistant

Mon, Feb 23, 2026

2.6

This business location has several issues that affect its overall quality and experience. First of all, the quality of service seems to be a major concern, as many clients have reported experiencing neglectful and uncaring staff, particularly the nurses. Some have even mentioned that the nurses were often rude and seemed uninterested in helping the patients. This lack of care and attention can lead to a poor quality of service and a negative experience for clients.The planning and amenities also seem to be inadequate, with some clients mentioning that they were not given adequate time to plan their care or were not provided with essential amenities such as access to their personal belongings.The accessibility of the location is also a concern, as some clients have reported that the building was not wheelchair accessible, which can be a significant issue for those with mobility impairments.While some clients have mentioned that the staff was caring and helpful, these positive experiences are far outweighed by the numerous negative experiences reported by others. Overall, the quality of service and experience at this business location seems to be subpar.One major issue that stands out is the lack of care and attention given to patients by the nursing staff, which can lead to a poor quality of service and a negative experience for clients. This issue needs to be addressed in order to improve the overall quality and experience at this business location.