Tampa Bay
Harbor Star Insurance, LLC
79.84
79.84
Overview
Mobile home insurance can provide a layer of protection against the unforeseen, such as burglaries and weather damage.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Onsite services
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Online appointments
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Quality
Overall
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This business location has a solid reputation among customers, as evident from the numerous reviews. The employees are praised for being helpful, knowledgeable, and professional, making the experience of purchasing insurance smooth and hassle-free. Many customers have mentioned that they were able to get better rates and coverage with the help of agents like Valerie and Drea.The business seems to be well-equipped to handle various types of insurance, including home, auto, and RV insurance. The agents are responsive and communicate clearly, making sure that customers have the correct coverage for their needs.However, there is one major issue: communication breakdowns. In one instance, a customer reported that they were ignored and disrespected by an agent, Valerie, who seemed dismissive and uninterested in helping them. This is a serious concern, as customers expect a certain level of professionalism and respect from insurance agents.Despite this issue, the business has a strong reputation and has saved many customers thousands of dollars on their insurance premiums. It's essential for the business to address the communication breakdown issue and ensure that all employees provide excellent service to customers.The business's accessibility is also worth noting. It has wheelchair-accessible seating, restrooms, and parking lots, making it inclusive for people with disabilities. Additionally, the business identifies as women-owned, which is a plus for customers who value diversity and inclusivity.Overall, this business location is a solid choice for customers looking for reliable and professional insurance services. However, it's crucial for the business to work on improving communication and customer service to maintain its excellent reputation.
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