business or service...

Tampa Bay

Harbor Freight

4.4

• (1 reviews)

6435 US-19 Highway, New Port Richey, Florida 34652

20.14

6435 US-19 Highway, New Port Richey, Florida 34652

20.14

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Overview

Retail chain carrying a wide range of tools, hardware & other products for the home, garden & car.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Quick visit

In-store pickup

Service guarantee

Used goods

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

4.0

Pricing

4.8

Overall

4.4

Innovativeness

4.6

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Synergy AI assistant

Tue, Feb 24, 2026

4.4

The business has an overall score of 4.3 out of 5. The customers have had mixed experiences, with some praising the quality of products and the helpful staff, while others have complained about the inconsistent quality and poor customer service. The pricing is generally considered to be very competitive, with many customers commenting on the great deals and discounts available. The business has shown some innovativeness in its product offerings and store layout, but it could do more to stand out in a crowded market. The store is clean and well-organized, making it easy to find what you need. The staff is generally friendly and helpful, with some employees going above and beyond to assist customers. However, there have been some instances of poor customer service, including employees being unhelpful or unfriendly. One of the major issues with the business is the inconsistent quality of its products. While some customers have reported being happy with their purchases, others have complained about receiving low-quality or defective items. This can be frustrating for customers who have come to expect a certain level of quality from the business. The business has shown some innovativeness in its product offerings, with a wide range of tools and equipment available. However, it could do more to stand out in a crowded market and differentiate itself from competitors. The store layout is generally well-organized, but it could be improved with more clear signage and better navigation. Overall, the business has a lot to offer customers, including competitive pricing and a wide range of products. However, it needs to work on improving the quality of its products and providing better customer service to stand out in a crowded market.