Tampa Bay
Happy Pets
26.13
26.13
Overview
Since 2009, Happy Pets offers premier pet boarding, dog grooming and day care services to residents in Florida.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Overall
Quality
Innovativeness
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The business has an average overall score, with strengths in pricing and innovativeness. However, the quality of services seems to be a mixed bag, with some clients expressing satisfaction and others expressing concerns. The main issue that arises from the feedback is the treatment of dogs in the daycare program, with some owners expressing dissatisfaction with the staff's handling of their pets.The business has a wheelchair-accessible parking lot and entrance, indicating that it is physically accessible for people with disabilities. The working hours are regular, with Monday to Thursday and Saturday from 8 am to 6 pm, and Sunday from 3 pm to 5 pm. The phone number and web link are provided, making it easy for clients to get in touch or visit the website for more information.The staff is described as friendly, caring, and professional, with many clients expressing their appreciation for the staff's love and attention towards their pets. The facility is described as clean and well-organized, with a system of care that seems to be well-established.However, there are some red flags, such as the incident where a dog was left unsupervised for an extended period, and another incident where a dog was not properly cared for and arrived with wet spots. These incidents may indicate that the staff may not always be attentive to the needs of the dogs in their care.Overall, while the business has its strengths, it also has areas for improvement, particularly in terms of ensuring that dogs are properly cared for and supervised in the daycare program.
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