This location has quite a varied experience for customers. On one hand, it's great that they offer a wide range of services, including party equipment rental and event planning, making it a one-stop-shop for entertainment and events. The fact that they have wheelchair accessible parking is a definite plus.However, the issue with customer service is a major concern. There have been multiple instances where customers have reported horrible service, including last-minute cancellations, price changes without notice, and unprofessional interactions. This can be a huge letdown for customers who are expecting a fun and memorable experience.It's also worth noting that the working hours are quite flexible, with extended hours on most days of the week, but there is a noticeable gap on Wednesdays. Despite the good reviews, the negative experiences seem to outweigh the positive ones, which is a shame considering the potential this location has. With some improvements in customer service and communication, this location could be a top choice for entertainment and events in the area.