Tampa Bay
Hands To Paws Grooming
63.72
63.72
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Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business location is a pet grooming service called Hands To Paws Grooming, located in Beverly Hills City. The overall experience is generally positive, with a rating of 4.3 out of 5. The quality of the service is also high, with a rating of 4.3. However, some issues with pricing and innovativeness are noted.The business has a wide range of services, including dog grooming, bathing, and nail trimming. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The business is wheelchair accessible, with a parking lot and entrance designed for people with disabilities.One of the standout features of this business is the friendly and caring staff. Many customers have praised the groomers, who are described as professional, knowledgeable, and loving. Some customers have even reported that their dogs look and feel amazing after their visits.However, there are some issues with pricing. Some customers have reported that the prices are not clearly communicated, and they were surprised by the final bill. Additionally, some customers have reported that the prices are not competitive with other businesses.In terms of innovativeness, the business has implemented some unique features, such as the use of NFC mobile payments and a rewards program for regular customers. However, some customers have reported that the business could benefit from more innovative approaches to customer service and communication.Overall, Hands To Paws Grooming is a solid choice for pet owners in the area. While there are some areas for improvement, the business has a strong reputation for providing high-quality service and caring for pets.One issue that stands out is the incident where a customer reported that their dog was handled roughly and that the staff member seemed under the influence. The business responded to this issue by apologizing and offering a refund and a complimentary "Boo Bag." However, it's worth noting that this incident was isolated and not representative of the overall experience of most customers.Other than this incident, the business has received overwhelmingly positive reviews, with many customers praising the staff, services, and prices. The business is wheelchair accessible and has a convenient location with extended working hours. Overall, it's a great choice for pet owners in the area.
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