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Hand & Stone Massage and Facial Spa

4.2

• (1 reviews)

11009 Causeway Boulevard, Brandon, Florida 33511

15.35

11009 Causeway Boulevard, Brandon, Florida 33511

15.35

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Overview

Hand & Stone East Brunswick provides professional spa services at affordable prices, 7 days a week. Book your massage or facial treatment now.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Onsite services

Appointments recommended

Online scheduling

Membership

Skincare treatments

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.1

Overall

4.2

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The Hand & Stone East Brunswick location provides professional spa services at affordable prices, 7 days a week. From massages to facials, the staff is trained to provide high-quality service. However, some clients have reported issues with scheduling and communication. One client mentioned being charged for a missed appointment despite cancelling 48 hours in advance. Another client had a poor experience with a facial, citing the esthetician's loud voice and lack of attention to detail. Despite these issues, many clients have reported having great experiences with the staff, particularly with therapists like Jontrell, Maria, and Katie. The location is clean and well-appointed, and the staff is friendly and welcoming. However, some clients have reported feeling pressured to purchase additional services or products. With some improvement in scheduling and communication, this location has the potential to be a top-rated spa. Clients have reported a range of experiences, from excellent massages to poor facials. Some have praised the staff for being knowledgeable and friendly, while others have reported feeling pressured to purchase additional services or products. One client reported being charged for a missed appointment despite cancelling 48 hours in advance, and another client had a poor experience with a facial. However, many clients have reported having great experiences with the staff, particularly with therapists like Jontrell, Maria, and Katie. The location is clean and well-appointed, and the staff is friendly and welcoming.