Tampa Bay
Hand & Stone Massage and Facial Spa
42.38
42.38
Overview
Hand & Stone East Brunswick provides professional spa services at affordable prices, 7 days a week. Book your massage or facial treatment now.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Online scheduling
Membership
Skincare treatments
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Overall
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This Hand & Stone location in University Park provides a comfortable and professional experience for customers. The facility is well-maintained, with a clean and peaceful atmosphere that helps to relax and unwind. The staff is friendly and welcoming, with a clear focus on customer service.The massage therapists are highly skilled and knowledgeable, with many customers reporting that they have found relief from pain and stress after their sessions. The facials are also well-regarded, with customers praising the attention to detail and the effectiveness of the treatments.One area for improvement is the scheduling process, with some customers reporting that it can be difficult to get an appointment at a convenient time. Additionally, there have been some issues with communication and follow-through, with a few customers reporting that they were not contacted after cancelling an appointment or that their concerns were not addressed.Despite these issues, the majority of customers have had a positive experience at this location. They praise the staff for being friendly and professional, and appreciate the variety of services and packages offered. The facility is well-equipped and clean, with a relaxing atmosphere that helps to make customers feel at ease.Some customers have mentioned that the location can be busy, and that appointments may be booked solid for weeks in advance. However, this is not a significant issue, and most customers are willing to wait a few days for an appointment.Overall, this Hand & Stone location is a great option for those looking for a professional and relaxing spa experience. With a focus on customer service and a wide range of services and packages, it's a great choice for anyone looking to unwind and rejuvenate.However, there is one issue that should be addressed: the scheduling process can be improved to make it easier for customers to get appointments at convenient times. Additionally, communication and follow-through could be better, to ensure that customers' concerns are addressed and that they feel heard and valued.
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