This salon, located inside the Safety Harbor Resort and Spa, has a stunning view of the Tampa Bay waters. Unfortunately, the quality of service is not on par with its picturesque surroundings. Several clients have reported issues with their hair styling appointments, including being pressured into purchasing expensive hair products and receiving hairstyles that did not match their requests. One client's appointment was particularly disastrous, with the stylist insisting on curls and a high ponytail despite the client's repeated requests for a simple chignon.The spa's management has apologized and offered to rectify the situation, but it's clear that there are some underlying issues with communication and quality control. The pricing for services is reasonable, with most clients paying between $100-140 for hair styling services.However, the lack of innovation in the salon's approach to customer service is a major concern. Several clients have reported feeling bullied and disrespected by the stylists, and it's clear that the salon needs to do some serious retraining to improve its customer service skills.One highlight of the spa is its welcoming atmosphere, with friendly and helpful staff who are happy to accommodate clients' needs. However, this is not enough to make up for the poor quality of service and lack of attention to detail.Overall, this salon is not a good choice for clients who want to feel confident and beautiful on their special day. There are several other highly-rated salons in the area that offer better service and more attention to detail.The issue of poor communication and lack of attention to detail is a major concern for this salon, and it needs to be addressed in order to improve customer satisfaction and retention.