Tampa Bay
Haines City Public Infrastructure Maintenance
57.72
57.72
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to be a mixed bag. The overall rating is somewhat low due to several issues that have been raised by customers. One of the main problems is the payment system, which is outdated and inconvenient, leading to exorbitant fees and frustration for those trying to pay their bills. It's also been reported that the website for paying bills is often down, making it difficult to make timely payments.
Despite these issues, there have been some positive comments about the friendly staff and efficient service. One customer even praised the quick response time of the team when they needed a down wire on their block.
The billing process seems to be a major area of concern, with several customers complaining about high fees and difficulty with payment methods. It's clear that the company needs to improve its technology and customer service to better meet the needs of its customers.
The infrastructure of the location also seems to be a problem, with one customer reporting that it took almost two years to repair a street lamp, and another complaining about contaminated water.
One notable issue that has been mentioned is the payment fees. Customers are not happy with the high fees associated with paying their bills, and many have suggested that the company needs to improve its website and payment portal to make it easier and less expensive for customers to pay their bills.
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